Pre-sales Service

As a leading expert in heat pump solutions of the thermal industry, we always take clinet needs as the guideline and provide professional and efficient pre-sale services. A dedicated team will follow up throughout the process to ensure efficient conmunication and facilitate details during cooperation.

Project Exploration
& Data Collection:

Collect and clearify customer requirements or collect program data on-site or remotely.

Solution Proposal:

Customize products or comprehensive thermal energy solutions.

Professional Quotation
& Business Negotiation:

Efficient and transparent quotation as well as trade process supporting

After-sales Service

We always believe in "service is core value", and with a full-dimensional and full-cycle after-sales guarantee system,
we build a reliable backing for heat pump equipment and comprehensive application solutions.

On-site commissioning

Remote or on-site guidance, equipped with relevant auxiliary manuscripts

System training

Remote guidance for customers on daily inspection, operation and maintenance

7*24 remote troubleshooting assistance

Timely remote troubleshooting for networked projects

Flexible insurance services

We offer a step-by-step product maintenance and warranty service. Customers can choose a product warranty service portflio based on their own needs

Regular inspection

Provide free on-site inspection services once a year for overseas projects that reach a certain scale

Quality Control System

We always regard quality as the lifeline of the enterprise's development. As a professional heat pump manufacturer, we focus on high-end products such as carbon dioxide heat pumps and comprehensive energy solutions, and have established a strict quality control system covering the entire process with a meticulous attitude, ensuring high-qualified outcomes.

Supplier Review

Inspection

Process manufacturing control

Final test

Cheak for Delivery